Evaluation of Airlines Performance Using an Integrated Critic and Codas Methodology: The Case of Star Alliance Member Airlines

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Kasim K., BAKIR M.

Studies in Business and Economics, cilt.15, sa.1, ss.83-99, 2020 (ESCI, Scopus) identifier

  • Yayın Türü: Makale / Tam Makale
  • Cilt numarası: 15 Sayı: 1
  • Basım Tarihi: 2020
  • Doi Numarası: 10.2478/sbe-2020-0008
  • Dergi Adı: Studies in Business and Economics
  • Derginin Tarandığı İndeksler: Emerging Sources Citation Index (ESCI), Scopus
  • Sayfa Sayıları: ss.83-99
  • Anahtar Kelimeler: Airline, CODAS Method, CRITIC Method, Performance, Strategic Alliances
  • Açık Arşiv Koleksiyonu: AVESİS Açık Erişim Koleksiyonu
  • Samsun Üniversitesi Adresli: Hayır

Özet

In the airline industry where intense competition has taken place, performance evaluation is vital for airlines to achieve their goals and to gain a competitive advantage. This study aims to evaluate the performance of airlines based on the role of performance evaluation in the airline industry. For this purpose, twelve FSCs (Full-Service Carriers) were evaluated based on financial and airline-specific performance indicators for the 2015-2017 period. While the sample consisted of Star Alliance member airlines, an integrated CRITIC and CODAS methodology was proposed in the study. In addition, a sensitivity analysis was performed after the application to examine the accuracy and the stability of the results. The results of the study reveal that financial indicators have a higher impact on performance compared to operational indicators. Moreover, Singapore Airline (SIA) is the best airline regardless of T change.